Privacy Policy

About this policy

This policy covers StudentPortal, the VV Studio app for iPhone, and the web portal at study.vonvillas.com. Both are run by Von Villas Voice Studio ("VV Studio") for its students and their families.

They are not open to the general public. Accounts are created by VV Studio, not by users: there is no way to sign up inside the app or on the website.

Information we use

• Account and login: your email address and password, your role (student or adult/parent), and which student or students your account is linked to.
• Names: the names of students and linked family members, shown so you can see whose lessons you are viewing.
• Lessons and schedule: lesson dates and times, whether a lesson was completed or cancelled, and the open times offered when you ask for a different time.
• Requests and messages: cancellations, requests for a different time, any message you send to the studio, and the studio's replies and notes.
• Phone number: a cell number kept on file by the studio, used for text messages. StudentPortal does not read phone numbers from your device.

Signing in and what is stored on your device

• Sign-in is handled by Supabase, the authentication service we use. Your email and password are sent to it when you sign in or change your password.
• In the app, a sign-in credential is kept in the iPhone Keychain so you stay signed in. It is removed when you sign out. On the website, you stay signed in through a session in your browser.
• Your Light, Dark or System appearance choice is stored only on your own device (in the app's settings, or in your browser) and is never sent to us.

How we use it

We use this information to provide and administer the studio's services: showing you your lessons, handling your requests, scheduling, and communicating with you. The studio keeps its own billing records, but StudentPortal does not show or process them, and no payments are made through it.

Text messages

The studio may text the cell numbers it has on file: lesson reminders, replies to your questions, and account messages such as a temporary or new password when you ask for one. Texts are sent through a text-messaging service provider, and your replies to the studio's number are received by the studio.

Where information is handled

StudentPortal talks to two places: Supabase, for signing in, and VV Studio's own servers at study.vonvillas.com, for everything else in the portal. We use service providers to host the website and to send text messages. We do not sell personal information, and we do not use it for advertising.

What StudentPortal does not do

• No advertising, and no tracking of your behavior across other apps or websites.
• No analytics, crash-reporting or advertising services in the app or the website.
• No access to your location, contacts, photos, microphone or camera.
• No payment processing.

Students under 18

StudentPortal access for a student under 18 is based on information supplied by the student's parent or guardian. A student's own mobile number is not required. If a parent or guardian provides the student's mobile number, that indicates permission for the student to use StudentPortal and receive studio text messages.

Access, correction and deletion

StudentPortal accounts are created by VV Studio rather than by users inside the app. To ask about the information we hold, to have it corrected, or to request that an account or personal information be changed or deleted, text the studio at 571-351-2223. A parent or guardian may make these requests for a student.

Changes to this policy

If this policy changes, this page will be updated and the date at the top will change.